What Can a COVID Telehealth Visit Cover?

During a virtual visit, a healthcare provider can discuss when symptoms began, review a positive or negative test, ask about fever and breathing symptoms, review medical conditions and current medications, and determine whether you need supportive care, prescription treatment consideration, testing, an in-person examination or a higher level of care.

Can Antiviral Treatment Be Discussed by Telehealth?

Potentially, for clinically appropriate patients. The CDC recommends considering outpatient treatment for mild-to-moderate COVID-19 in patients with one or more risk factors for severe disease. A provider must determine whether a particular treatment is appropriate, and prescription decisions require review of contraindications and possible medication interactions.

Why You Should Not Wait Too Long

COVID-19 antiviral treatment is time-sensitive. CDC guidance states that treatment must begin as soon as possible and within 5-7 days of symptom onset, depending on the medication. If you think you may be at increased risk for severe illness, early contact with a healthcare professional can preserve treatment options.

When Telehealth Is a Good Starting Point

Telehealth may be useful when symptoms are mild and stable, you can communicate clearly by video, you are not experiencing emergency warning signs, and the provider can reasonably assess the concern without immediate hands-on testing. It can also be useful for follow-up questions, medication review and guidance about whether an in-person visit is necessary.

When You May Need to Come to Urgent Care

An in-person urgent care visit may be more appropriate if you need vital signs, lung examination, COVID/flu/RSV/strep testing, treatment for dehydration, or evaluation of symptoms that cannot be adequately assessed by video. EZMED's COVID-19 Treatment in 2026 resource explains the clinic's approach to COVID symptoms, testing and treatment considerations.

What to Have Ready for Your Virtual Visit

• The date your symptoms began and your most important symptoms
• Any COVID-19 test results and the date you tested
• A complete list of prescription medicines, over-the-counter medicines and supplements
• Your medical history and major risk factors
• Your temperature and, if available, other home readings that your clinician requests
• Questions about work, school, isolation, testing or follow-up care

Telehealth Is Not Emergency Care

Do not rely on a routine telehealth appointment for severe or life-threatening symptoms. Call 911 or seek emergency care for significant difficulty breathing, severe chest pain, new confusion, inability to stay awake, or other dangerous or rapidly worsening symptoms.

Serving Timonium and Baltimore County

EZMED Primary & Urgent Care is located in Timonium and serves patients from Timonium, Lutherville, Mays Chapel, Cockeysville, Hunt Valley, Towson, Phoenix, Sparks, Monkton, Jacksonville, Hereford, Ruxton, Pikesville, Owings Mills, Parkville and surrounding Baltimore County communities.