Can Telehealth Help With Pink Eye, Rashes & Minor Skin Problems?

Why Video Can Be Useful for Visible Symptoms

Telehealth can be useful for selected visible concerns such as mild rashes or eye irritation because the provider can review symptoms and inspect the affected area by video. HHS telehealth guidance specifically notes that skin problems can be evaluated virtually, while EZMED lists pink eye and mild dermatologic concerns among potential telehealth uses.

Help Your Provider See the Problem Clearly

Use good lighting, a reliable camera, and be ready to explain when the problem started, whether it is spreading, and what treatments you have already tried. If the concern requires testing, a detailed eye examination, drainage, or another hands-on procedure, the provider may direct you to in-person urgent care.

Why Choose EZMED Telehealth?

EZMED provides virtual care for eligible Maryland patients with many common non-emergency concerns. Patients who need a hands-on examination, testing or procedures can be directed to EZMED Urgent Care in Timonium. Learn more about EZMED Telehealth and current scheduling options.

Areas We Serve

Timonium • Lutherville • Mays Chapel • Cockeysville • Hunt Valley • Towson • Phoenix • Sparks • Monkton • Jacksonville • Hereford • Ruxton • Pikesville • Owings Mills • Parkville • Baltimore • Eligible patients elsewhere in Maryland

Frequently Asked Questions

Can every medical problem be treated by telehealth?

No. The provider determines whether a virtual visit is clinically appropriate. Some symptoms require an in-person examination, testing, procedures, or emergency care.

What do I need for a video visit?

Use a smartphone, tablet, or computer with a reliable internet connection, camera and microphone. Choose a private, well-lit location and have your medication list and symptom history ready.

Can a telehealth visit lead to a prescription?

A provider may prescribe medication when clinically appropriate and legally permitted. A telehealth appointment does not guarantee a prescription, antibiotic, controlled medication, or refill.

Where must I be for EZMED telehealth?

EZMED's statewide virtual-care information is intended for eligible patients physically located in Maryland at the time of the visit.